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A blog by TradingMetro founder, Samuel Araki

Rejected by the BBB

I understand the mission of the Better Business Bureau. And I agree with it.

Businesses need to be held to a certain standard, and I want TradingMetro to be held up to the highest standards to protect customers of ours. I want everyone to know that we live by a certain set of values putting the customer first.

So call me miffed when we were sent a letter by the BBB saying:

We regret to advise you that we are unable to offer your firm accreditation.

The BBB does not accept businesses in an industry that is potentially risky to an investor.

There’s a certain level of risk that is involved in all we do. Our predominant goal at TradingMetro is to protect traders/investors by not partnering with untoward companies or individuals. Of course no vetting process is fool-proof, but if we make a mistake, we’ll acknowledge it and move on – so far we haven’t had to make that type of decision.

But it’s the exclusive BBB club that has its own criteria, which my thoughts isn’t going to change. It’s unfortunate because it’s non-trading industry folk who are most likely viewing our application and passing judgement on it. I can offer valuable insight into this industry for the BBB community so that it can properly view companies in the online trading industry – and it’s trading that we’re focused on here – self-directed trading – not investing.

So for now, I guess we’ll just soldier on with our policy of keeping customers No. 1.

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